“Positive: Professionalism, Quality, Responsiveness, Value
Excellent R&D partner. We developed a control module with mobile app from scratch, for a new aroma diffusion machine with a completely unique user interface. The entire Arira team was highly knowledgeable, reliable, transparent, and professional. While the project was completed under budget and on time, and the final product far exceeded my expectations, the most important value to me was the relationship. Arira Design, with Craig Paulsen as my main point of contact, remains an important ally as they help me navigate the current global supply disruptions. I cannot over-express my gratitude for their concern and help in making sure I do not run out after launch of the new machine. It was Craig from Arira that reached out to me to alert me to the long-lead issues that required early purchase or substitutes; otherwise, I would not have seen it coming soon enough to adjust. I consider Craig and his crew an extension of my team.”